Kaira is your AI English coach. Her mark sits in the middle of the top bar on every screen — tap it and speak or type. She replies, corrects gently one thing at a time, and never judges. Hinglish is completely fine.

Five: Home is where a session starts and tells you the one thing to do next. Learn is the lesson ladder. Vocabulary is word cards, one swipe at a time. Speak is your sixty seconds out loud. Grammar is Hindi in, English out. Kaira is not a tab — she is in the top bar, on every screen. Everything else lives behind the ☰ menu at the top left, or in search.

In your chat with Kaira, type "/" and a menu of her tools opens: /word makes a word card, /story writes a story at your level, /simplify takes hard English and gives it back at your level, and /pronounce starts a drill on the sounds Indian speakers find hardest. Kaira asks a question first, so what you get back actually fits you.

A daily speaking drill. You get a topic picked for your level, a short warm-up, then you speak for 60 seconds. You get a fluency score, and your clip is saved privately so you can hear how much you have improved. Open it from the Speak tab.

CapCoins are reward points you earn by practising — sessions, lessons and streaks. Open ☰ menu → CapCoins & Rewards to see your balance, do the daily check-in and spend them in the vault. CapCoins are in-app rewards only: they have no cash value and cannot be exchanged for money.

Your streak counts consecutive days with at least one completed practice. Miss a day and it resets. Your current streak is shown on Home and on your profile.

Home is your day: your check-in, the single next thing worth doing, and your streak and level at the top. It decides for you, so you do not have to pick from a menu of features every time you open the app.

Use the search icon in the header — type any word, even part of it, and you will get matches with meanings in English and Hindi. Tap one for the full word card. Search works from every screen. You can also tap any word inside a Kaira message.

The Vocabulary tab holds your deck. Words you have saved are in the Saved list inside it — swipe through them the same way as any other card.

As you practise, CoCap collects evidence from your speaking and your lessons and works out your CEFR level — A1 to C2, the same international scale used by exam boards, colleges and employers. It is never something you set by hand. Open ☰ menu → My English level to see your band and exactly which evidence produced it.

No. Your CoCap level is an honest, AI-assessed measure of how your practice is going. It is not an accredited qualification, it is not issued by an exam body, and CoCap is not affiliated with IELTS, TOEFL, PTE or any other exam board.

Not yet — CoCap does not match you with other learners or with tutors. Kaira is available any time, day or night, for as long as you want, and she will run a mock interview or a real-life conversation with you on request.

In the Android app, open your phone Settings → Apps → CoCap → Permissions → Microphone → Allow, then reopen CoCap. In a browser, tap the lock icon near the address bar → Site settings → Microphone → Allow, then reload the page. If it still fails, check no other app is holding the mic.

Partly. Saved words and downloaded lessons stay available without internet. Kaira and any scoring need a connection, because they run on our servers.

There is one box on the sign-in screen: type your phone number OR your email address, whichever you signed up with. We send a code to it, you type the code, and you are in. If you have set a password you can use that instead. On the website you can also continue with Google; that option is not available inside the Android app.

Check the number or address you typed, wait up to 60 seconds, then tap Resend. There is a 60-second cooldown between sends. If it is an email, look in your spam folder. Still stuck? Email hello@cocap.in and we will get you in.

There is a 60-second cooldown between sends, to stop the codes being used for spam. Resend re-enables once the timer finishes.

Codes expire after 5 minutes for security. Tap Resend to get a fresh one.

It is how you sign in, and it is what keeps your progress, your streak and your CapCoins tied to one account that only you can open. Having both a number and an email on your account is the safest setup — if you lose access to one, the other gets you back in. You can add or change either from Settings → Account → Ways to sign in.

Yes. Set a password from Settings → Account → Change password, then sign in with your phone number or email plus that password — no code needed.

You can move your account to a new number yourself: Settings → Account → Ways to sign in → Phone. We send a code to the new number to check it is really yours. If you cannot get in at all, email hello@cocap.in and we will help after verifying it is you.

Tap ☰ at the top left, then your name at the top of the menu — that is Account. From there: My profile, My English level, CapCoins & Rewards, Settings, Help & support and Send feedback.

Account → My profile, then tap Edit at the top right to change your name, city, bio and what you are practising for. Tap your photo to change it.

Settings → Account → "Download my data" exports everything we store about you as a JSON file.

Settings → Account actions → "Delete my account". Deletion has a 30-day grace period, so you can change your mind — open Settings again and tap "Keep it". After 30 days it is permanent. There is nothing to cancel first, because CoCap is free. If you cannot sign in, email hello@cocap.in and we will delete it for you within 30 days.

Yes, and your account stays open. You can delete voice clips from Speak for a Minute, and saved words from your Vocabulary deck, one at a time. For anything else — a particular chat with Kaira, or anything else we hold — email hello@cocap.in and we will remove it within 30 days.

Only what you choose. Settings → Privacy → "Public profile" controls whether other learners can find your card at cocap.in/u/…. Turn it off and your profile is private. Your practice sessions and your chats with Kaira are never public either way.

Settings → Coaching → "Your language". Kaira always teaches in English — your chosen language is only used to explain something when you are stuck. The "Hindi help" control just below it sets how much of your language she mixes in.

Your practice history and your chats with Kaira are stored securely, are never public, and are never sold. Your voice recordings are private to you and you can delete them any time. See our Privacy Policy for exactly what we hold and who processes it.

Yes — CoCap is on Google Play, and everything in it is free. It is the same CoCap as the website, with your microphone working natively. You can also keep using cocap.in in any browser; your account, progress and CapCoins are the same in both.

No. The app has no in-app purchases and no subscriptions. Nothing in CoCap is behind a payment.

Settings → Notifications lets you switch rewards and practice reminders on or off, and set Quiet hours so nothing non-urgent reaches you overnight. Service announcements about your own account are always sent. To silence CoCap completely, use your phone Settings → Apps → CoCap → Notifications.

Pull down to refresh, or close and reopen the app. If it keeps happening, tell us from Settings → Support → Send feedback — the report includes which screen you were on and which version you are running, which is usually all we need.

Settings → About → Version. Quote that number if you report a problem; it is the same number shown in the Play Store listing.

Yes — CoCap is completely free for everyone. Kaira, the Learn zone, Vocabulary, Grammar and Speak for a Minute are all included at no cost. There are no plans, no subscription, no card needed and no daily caps.

No. CoCap has no paid tier, no Pro plan and no premium upgrade — every feature is open to every learner for free.

Never. CoCap does not ask for payment or card details anywhere in the app, and the Android app has no in-app purchases. If something ever asks you to pay to use CoCap, it is not us — please report it to hello@cocap.in.

Use the message box on the Help & support screen, or tap "Talk to a human" in this chat to raise a ticket. You can also email hello@cocap.in. We reply within about 2 working days.

Account → Send feedback, or Settings → Support → Send feedback. It reaches us directly and tells us which screen you were on and which version you are running, which usually saves a round of questions. You can attach a screenshot too.

Please tell us — Send feedback, and pick "Something broke" or "This annoyed me". Paste or describe what she said. Kaira is an AI and she does get things wrong; every report is read by a person and it is how we fix her.